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conversation.
Exploring ORVANTA or need help with an existing account? Tell us what you need and we'll connect you with the right team.
Expected response
2–3 hours
Account holders can also raise a tracked support ticket directly from the dashboard.
Open supportGeneral enquiries — we reply within 2–3 working hours.
The fastest route for anything account-specific.
On business days, tracked ticket-by-ticket.
A real person, not an unmonitored inbox.
Every ticket you open from your dashboard is tracked, referenced, and answered by our support desk — usually within 2–3 working hours, not lost in a queue.
Send a message
Tell us what you need and we'll point you in the right direction.
Already have an account?
Support tickets raised from your dashboard are tracked, attach screenshots, and reach the team that can actually see your account.
Go to SupportWe'll never ask for your password
ORVANTA staff will never request your password, OTP codes, or wallet credentials by email or phone. Report anything that does.
Common questions
- 01How long does KYC verification take?
- Most accounts are verified within minutes of submitting valid ID documents.
- 02Can I deposit with crypto or bank transfer?
- Both. Your wallet accepts crypto deposits and bank transfers, tracked in one balance.
- 03Are tier terms disclosed before I invest?
- Yes — minimums, maximums and maturity periods are published in your dashboard before you allocate.
- 04How does the referral program pay out?
- Commission is tracked automatically across five referral levels and visible in your dashboard.
Ready to start investing?
Create your ORVANTA account, complete verification, and choose the Index tier that fits your goals — with every term published upfront.